Today I started a new section: The Free Tool Reviews. At this section you will find the most important tools free at no charge. Each tool will be reviewed from independence, telling its strengths and flaws.
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Recent Posts
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BMC leads but it is not a leader
A few days ago (20 August 2012) Gartner published a new version of its well known magic quadrant: for IT Support Service Management Tools. The results are in part as expected but with some surprises. May be the most significant to me is the fact that BMC Software is the best positioned in the quadrant, but it isn’t a leader, as defined by Gartner. Let’s make a little review of the report.
ITSM suite 8.0.00 will release on September
A note from David J. Easter has revealed new details about the expected release date of BMC Remedy ITSM Suite 8.0.00 and the first service pack. The details were revealed at both BMC Communities and ARSList.
Nominated as MVP
Hi all! Today I read an e-mail on ARSList saying that I’m nominated for the 2012 MVP award. Sincerely, this is completely unexpected, and it’s the best reward I could imagine when starting to write this blog and participating on ARSList and BMC Communities. For me, the fact of being nominated is by itself a price, and keeps me motivated. Thank you all for your support!
New Section: Interesting Web Sites
I continue to review the web site. Added a home page, the tools reviews and now the Interesting Web Sites. At this section I will review the most important web sites related to Remedy. If you want to be on the wave, you must check this selection.