If you have ever tried to monitor a Remedy system to detect when the system is down, then you know that it’s a real challenge. The normal server diagnosis variables can be up while the ARS service can be actually down. BMC came in help and created a new unsupported utility: BMC Remedy Health Advisor. Let’s see this tool!
The PUSH action is one of the cornerstones of Remedy’s development. It allows to create or modify requests of other forms when executing workflow. The basis of this action are well described at official manuals. But, do you know how to take the most profit of it? In this post I will review some aspects I consider that are not well developed on BMC docs about the PUSH action.
What would happen if NASA had contracted a externalized support service? What would be the answer to the famous sentence “Houston, we have a problem”? Let’s see some funny answers
The Remedy for IT by Jose M. Huerta is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.
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